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Improve inbound and outbound roaming

Your customers use their mobile phone wherever they go. Even when far away from home, they expect the same range and quality of mobile services as on their home network. Faultless roaming generates extra revenue. Meucci monitors both inbound and outbound roaming quality to help you ensure this income.

Monitoring the home away from home experience

Meucci Solutions measures your entire range of services when used by customers abroad (VPMN). Our monitoring covers, among other things: voice quality, SMS and MMS messaging, voice mail, VoIP, credit reloads, and operator specific services. Our global testing platform comprises probes on each continent. This enables us to carry out roaming tests throughout the world.

What is the service quality you deliver?

Similarly, we also monitor inbound roaming quality on your home public mobile network (HPMN). We measure the level of service provided to customers of your roaming partners by installing a probe in your network. Our comprehensive test reports help you improve services where necessary and provide you with a strong base to negotiate roaming agreements or gain roamers.

Intelligent monitoring

Meucci Solutions can take care of everything. Besides roaming QoS monitoring using our global probe network and SIM multiplexer, we can also plan the test scenarios and provide you with detailed reports. All our tests are based on IREG test sets. The intensity of tests is adapted to the importance of each roaming partner. We always carry out live calls and messaging in order to measure the actual customer experience.